Claritev Deploys AITrax to Quantify AI-Driven Engineering Returns

The move expands a partnership that began in 2022, when Claritev first implemented CodeTogether’s engineering intelligence across its 1,000-person technology division. That initial deployment yielded a 59% boost in issue throughput and a 48% increase in active development time. Now, the organization is applying that same analytical rigor to agentic and AI-assisted workflows.

As enterprise reliance on AI grows, leadership is increasingly tasked with justifying the return on investment for token consumption and AI-integrated development cycles. AITrax provides continuous, IDE-level telemetry that bypasses self-reported surveys to deliver executive-ready intelligence. Michael Kim, Executive Vice President and Chief Digital Officer at Claritev, noted that the platform allows the firm to scale AI tools in a disciplined manner, ensuring that engineering efforts align with the needs of healthcare stakeholders. By monitoring token usage, abandoned agent sessions, and the cost-per-pull-request, the company intends to refine its training processes and governance models, effectively moving beyond passive reporting to active developer coaching.