CJ Logistics Scales Agentic AI Across 40 North American Warehouses

The deployment integrates OneTrack’s platform with the company’s existing warehouse management systems, robotics, and Snowflake data warehouses. Unlike traditional dashboards that provide static reports, these AI agents actively monitor operations to identify friction points. By automating tasks that previously required manual intervention, site leaders can now move from identifying a problem to executing an automated solution in minutes.

Early results from the rollout highlight significant operational gains. The company reported a 45% reduction in gap time—the idle period between warehouse tasks—and an 18% improvement in units-per-hour productivity. Justin Krum, Vice President of Operations at CJ Logistics America, noted that the system has compressed network lost time by 19.7%. The platform functions on a unified foundation, allowing successful workflows developed at one facility to be immediately scaled across the entire network, creating a compounding efficiency loop that replaces weeks of engineering work with automated analysis.