Loyalty Juggernaut Secures ISO/IEC 42001 AI Certification for GRAVTY Platform

The certification from the British Standards Institution confirms that Loyalty Juggernaut maintains a structured framework for managing AI-related risks, emphasizing transparency and accountability. By meeting these international standards, the company aims to provide a reliable environment for its six primary Agentic Systems, which include modules for program intelligence, personalization, customer retention, commerce, risk mitigation, and operational workflow automation.

Kalpak Shah, co-founder and CTO at Loyalty Juggernaut, noted that the certification validates the rigorous oversight behind their innovation, ensuring clients that autonomous decision-making remains secure. Dr. Nejib Ben Khedher, head of Emirates Skywards, echoed this sentiment, suggesting that as AI becomes more deeply integrated into loyalty ecosystems, such third-party validation provides necessary assurance for brands looking to leverage next-generation tools without compromising member trust.