HCA Florida JFK Hospital Deploys Autonomous Robots for Clinical Logistics

The integration process required more than simple navigation. To function effectively, Dash and Daisy had to link with the hospital’s existing building systems, including elevators, secure badge-access doors, and life-safety infrastructure. This setup allows the units to move between floors and through restricted areas independently, without requiring physical tracks or major facility modifications. According to Sultan Mehrabi, CEO of Relay Robotics, achieving this level of coordination within a high-stakes clinical environment validates the company's ability to scale within large health systems.

Rather than replacing staff, the robots function as an auxiliary resource for time-sensitive tasks. They are particularly useful in hospital zones not served by pneumatic tube systems, where items traditionally require manual transit. With a design optimized for infection control—featuring contact-free operation and easy-to-sanitize surfaces—the robots maintain a reported 99% delivery reliability rate. The deployment, which typically takes 8–12 weeks to implement, reflects a broader trend of utilizing automation to manage routine hospital workflows while keeping human expertise focused on clinical decision-making.