Outlook users report access problems across multiple regions

Microsoft said it had redistributed connection traffic across its worldwide infrastructure and was shifting more traffic away from affected systems to reduce load. The company was also restarting affected servers, while investigating whether the higher traffic came from a genuine increase in requests or a change in how traffic was routed.

Some users also reported problems with Teams, though most said the service was working again. The duration of the Outlook disruption remained unclear, as did whether Microsoft’s response would resolve all reported issues. Downdetector reports began to spike shortly before 1 p.m. ET and had not fully subsided. Microsoft’s own status pages were also loading inconsistently for some users checking for updates.