Breaking Down Silos to Scale Digital Product Delivery

Many legacy delivery structures were built for large-scale initiatives, leaving them ill-equipped for the fluid pace of modern digital cycles. When teams operate in isolation, their roadmaps and backlogs often drift away from broader corporate objectives. Info-Tech Research Group argues that this fragmentation weakens accountability and leaves funding and governance undefined. To counter this, the firm proposes a framework that organizes products into families, effectively bridging the gap between high-level strategy and day-to-day execution.

"Grouping products into operationally themed families is key to delivering the right value to the right stakeholders at the right time," says Hans Eckman, Research Fellow at Info-Tech. By establishing these clusters, product owners gain a clearer view of how their specific backlogs contribute to organizational constraints and priorities. The approach relies on a six-phase transition, moving from an initial audit of the product inventory to the final implementation of governance models and communication plans. This structure empowers managers to move beyond siloed efforts, ensuring that every release remains tied to a measurable, enterprise-level goal.